Visitors can book tickets online in advance to guarantee their place in the popular tours. Group bookings of ten or more are subject to availability and can be enquired about via email.

Wheelchair users or visitors who require special assistance should get in touch in advance of booking their ticket to make appropriate arrangements for their visit. The historic building may have accessibility challenges.

Some of the highlights of the guided tour include stories of ordinary criminals, political prisoners, and key figures in Irish history such as those involved in the 1916 Easter Rising. The tour lasts for 1 hour and visitors also have access to the museum.

Visitors have described their experience as phenomenal, informative, and moving. They have praised the captivating storytelling of the tour guides and the focus on important historical figures. Some visitors have also mentioned the impressive buildings and the value of the visit.